At AARUM, we want you to feel confident about every purchase. If something isn’t quite right, we’re here to help.
7-Day Return Policy
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Customers may request a return or exchange within 7 days of receiving their order. To be eligible, the item must be unused, in its original condition, and returned with its original packaging.
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Once we receive and inspect the item, our team will proceed with the return or exchange process.
Eligibility for Returns
To ensure a smooth return process, please make sure:
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The product is unused and in its original condition
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All original packaging and tags are included
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The return request is made within 7 days of delivery
Items that show signs of use or damage after delivery may not be eligible for return.
Exchange Option
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If you would prefer a different item instead of a return, we can assist with an exchange for another product, depending on availability.
Return Process
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To request a return or exchange, simply contact our support team with your order details. Our team will guide you through the next steps and provide instructions for returning the product.
Non-Returnable Situations
Returns may not be accepted in the following cases:
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Requests made after 7 days of delivery
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Items that have been used, damaged, or altered
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Products returned without original packaging
Our Commitment
At AARUM, every piece is crafted with care and attention to detail. If something doesn’t meet your expectations, we will do our best to make it right.